NTS in US launches national account programme
By Murray Pollok31 August 2012
US trench and traffic equipment rental company National Trench Safety (NTS) has launched a new national account programme and recruited an experienced trench safety executive to lead the initiative.
The programme will be headed by Gary Stephens, who has joined NTS as national accounts director. Mr Stephens comes to NTS from Efficiency Production Inc, a manufacturer of trenching systems.
"As we sought to implement the national account program, we found Gary to be a natural fit for the position", said Ron Chilton, NTS president, "Gary has a diverse account management background and has an established relationship with many of the national customers we want to work with. We think he will be a valuable resource for both NTS and our customers."
Mr Chilton said the national account programme reflected the number of branch openings the company has made in the last few years; "When you couple that with our strategy of having a true national footprint to offer to our customer base, we needed to establish a more formal and focused marketing program for our larger customers.
"These national customers are typically spread across diverse geographic areas, which can create unique service, pricing and communication challenges. The new national account program will seek to accommodate these national customer needs through an additional layer of NTS account management."
NTS has 14 branched in Arizona, California, Louisiana, Nevada, North Carolina, South Carolina, Texas and Utah. It plans to open at least one additional branch this year with additional sites in 2013, although NTS said it would not comment on the location of these new depots.