Doosan Construction Equipment has opened a new parts distribution centre (PDC) for Bobcat and Doosan Portable Power products – compressors and generators – in Dubai, UAE. The facility is a collaboration with Agility, a logistics provider, which is hosting and managing the new facility at the Jebel Ali Free Zone in Dubai.
The centre will provide parts support for dealers and customers of Bobcat and Doosan Portable Power products in the Middle East and Africa (MEA) region, and will work in tandem with an existing centre in at Puurs, Belgium. The company says this will allow it to deliver parts to over 90% of the region within 24 hours.
Addressing dealers and other guests at the Dubai centre’s inauguration, Doosan’s regional director for the Middle East and North Africa, Gaby Rhayem, said, “With the opening of the new Dubai PDC, we will be able to provide a much better parts service for our dealers and customers throughout the MEA region. As well as enhancing our aftermarket service, the new PDC demonstrates our strong commitment to the MEA market.”
The storage space for Bobcat and Doosan Portable Power parts covers an area of 1,540 m2 in the Agility warehouse, stored in 3500 separate parts locations.