Building materials supplier Travis Perkins, based in Northampton in the UK, has ordered five articulating loader cranes from Hiab.
The models range in capacity from 4 to 14 tonnes. Also included in the contract is a service and maintenance package, a spokesperson added. The order has been booked into Cargotec's 2014 fourth quarter order intake.
Graham Bellman, Travis Perkins' director of fleet service, said, “The Hiab product is one of the most innovative and advanced on the market today. Plus, their safety systems are industry-leading, and an ideal fit for our business because of the nature of our deliveries to both domestic and industrial premises.
“It's not often you get the chance to feed back to the main board of a supplier," noted Bellman. “Hiab invited us to brief them on our views about the building materials industry, and explain our requirements. We need a minimum eight-year life on the products we specify, together with the all-important service and back-up support, and it was refreshing to know that a manufacturer wanted to work with us to develop a product portfolio to meet our specific needs.”
John Bailey, Hiab global key accounts manager, said, “Building a trusting relationship with the customer and providing a service that exceeds the customer's expectations is a key part of our business ethic. We pride ourselves on offering flexible solutions, and delivering what we promise. In reality, it's all about teamwork. By having an integrated approach and working closely with colleagues, we can be flexible in addressing the constantly evolving requirements of our customers and be much better equipped to service large corporate contracts.”