JLG Industries, Inc. opened a Northeast service center in Hagerstown, MD to address customer needs in the area and to support JLG’s drive to increase service and support. The 11,200-square-foot, six-bay facility joins existing JLG service branches in Houston and Riverside, CA.
“Adding the Hagerstown location provides increased capacity in the region and ensures we have the appropriate infrastructure in place to better meet our customers’ needs and JLG’s future growth goals,” said Jonathan Dawley, JLG Industries global vice president – aftermarket. “This means faster response times and increased capabilities to service customers’ equipment and keep it running at peak performance.”
Like the Houston and Riverside locations, the new Hagerstown branch will inspect, maintain, troubleshoot and repair all brands of equipment at the JLG facility or on the customer jobsite. The list of services includes same-day parts backed by a factory warranty, quarterly and annual ANSI-required aerial work platform inspections, preventive and planned maintenance, light and heavy repairs, as well as mobile service where technicians with fully equipped vehicles visit job sites for maintenance and repairs.