Three of the biggest US rental companies – United Rentals, RSC and Volvo Rents - are using sophisticated customer benchmarking techniques to measure how they are performing. Lucy M Peterson, in the first of a two-part article, reports.
Chris Branson was one of the founding employees of rental software company InspHire 10 years ago and is now its managing director. A lot has changed in the software sector since then, as he tells Murray Pollok.
UK rental company A-Plant is offering its customers an extranet facility giving them instant access to details of the equipment they are renting, and more. Here we describe how it worked for one A-Plant customer, Holroyd Construction.