Art P. Kirkner joins NBIS as VP

By D.Ann Shiffler10 July 2013

NationsBuilders Insurance Services, Inc., a leader in specialty construction insurance and a portfolio company of SunTx Capital Partners, has appointed Arthur “Art” P. Kirkner as vice president, claims.

Kirkner will be responsible for auditing claim files to ensure that claims handling comply with processes, procedures and contracts. He will manage the commercial and residential claims teams to ensure that claims are responded to per DOI guidelines, maintain compliance and address non-compliance issues. Kirkner will also develop strategy for the claims function, provide coaching/training guidance in claims handling while auditing files for compliance with payments for the litigation and claims management guidelines, along with review, identify and implement improvements to claim procedures and policies as needed, the company said.

Kirkner joins NBIS from Insurance Corporation of British Columbia, where he was vice president, claims field services. He streamlined processes achieving a 10.6 percent increase in employee productivity, as measured by claims handled per person. He also achieved an 8 percent decrease in operating budget along with reducing the legal and allocated expense by 35 percent over a three-year span. He holds a bachelor’s degree in Sociology from Temple University and comes to NBIS with over 30 years of claims experience.

“We are confident Art will be an excellent addition to NBIS”, said Bill Tepe, president of NBIS. “Art comes with the high level of claims experience and management skills needed to support our organization’s objectives.”

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