BigRentz launches customer portal
By Helen Wright05 September 2016
Online equipment rental network BigRentz said it had made it easier for its customers to view and manage their equipment rentals from any device with the launch of a new online portal.
BigRentz said the new portal allowed users to access accounts on a smartphone, tablet or a desktop computer. Customers can request quotes, report issues, view the status of their rentals, or terminate or extend rentals, and receive real-time notifications among other actions.
“Whether you are managing a warehouse, operating a logistics project or in the middle of a movie shoot, you will have access to all the equipment you will need through our online customer portal,” said Dallas Imbimbo, president and CEO of BigRentz.
“The portal was born from thousands of conversations and daily interactions with our customers who wanted a single location to manage their rental activity through BigRentz. This makes the equipment rental process as easy as possible for our customers.
“In just a few clicks, our customers can place an order and schedule equipment for a project. No need to call several vendors, research equipment online or wait on the phone to negotiate rental terms. Companies can get everything done through our Customer Portal, which is one more way we are empowering our customers with the right tools for their equipment rental needs.”
BigRentz boasts connections to over 7500 rental locations, providing aerial equipment, dirt equipment and site services to customers in a variety of industries, including construction, entertainment, retail, logistics, warehousing and hospitality.