Genie's European Distribution Centre delivers

Just over a year since Terex AWP established its EDC (European Distribution Centre) Matt Fearon, vice president and managing director of Genie Europe, Terex AWP, told AI that the company has improved its parts fulfilment rates on AWPs (aerial work platforms) and telehandlers.

"The EDC shows Genie's commitment to the future," he said, "It has taken time to restructure and reshape the business but with the footprint we have here, we can easily handle the upturn."

Parts warehousing takes up 5000 sqm of space at the facility based in Roosendaal, The Netherlands, office accounts for 750 sqm PDI (pre dispatch inspection) has 3700sqm there is yard storage of 12000sqm and 15000sqm of capacity of extend the facility.

The centre carries over 26000 parts numbers: 18000 for AWPs and 6000 for telehandlers distributing across the EMEAR regions (Europe, Middle East, Africa and Russia)

Mr Fearon said that the location was chosen because of its central position allowing it to operate as an efficient and economic distribution centre. The EDC is also the central point for receipt and distribution of all machines destined for central Europe, Scandinavia, and the UK.

Machines come in from manufacturing plants in the US, UK and Italy. They undergo PDI and are fitted with any customer specified optional extras before being dispatched to the customer.

In the light of the downturn Mr Fearon said that he had expected extra pressure on the parts facility as a fleets aged, "But that is not what has happened," he said, "Demand for parts has been down as well because of spending cut backs and lower utilisation rates so it didn't sky rocket. However, as people work through economic downturn they need support we, have always tried to be good at customer service and are continually improving."

Read more about EDC and the whole Terex AWP operation in the July/August issue of Access International.