Genie updates SmartLink control system

By Lindsey Anderson16 June 2014

Genie has updated its SmartLink control system. SmartLink is a set of features for Genie products that provides opportunities such as on-board diagnostics and troubleshooting.

Driven by customer feedback, the SmartLink system upgrade includes a new, simplified platform controller user interface, as well as additional functionality such as proportional lift and control on the joystick. The upgrade will also reduce hand fatigue by replacing the “push and hold” with a “momentary push” button to begin lifting on the joystick. To make user experience even easier on existing machines, the upgrade may be quickly retrofitted in the field.

The SmartLink system, first introduced in 2011, allows customers to interact with the machine’s diagnostics directly on the unit without any additional tools. Advanced diagnostics can be obtained by simply connecting a standard laptop to the machine with an ethernet cable. For customers, this solves the most difficult portion of troubleshooting a unit and is also unique to Genie products.

“The SmartLink upgrade is a clear example of how we continuously improve our products to provide additional value to our customers,” said Christine Zeznick, associate product manager, Terex Aerial Work Platforms. “Early customer feedback has been enthusiastically received.”

The SmartLink system upgrade applies to Genie scissor and portable products that use the SmartLink control system including the GR, GRC, QS , slab scissors and GS69DC/BE scissors.

Available now in North America, all SmartLink Control System production will incorporate this new functionality. Retrofit kits will be available globally in early July. The upgrade will also be available in EMEAR in July and China in September.

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