Kennards to launch online hire platform
By Helen Wright23 June 2016
Australian rental company Kennards Hire has introduced a new website designed as an online hire platform.
The company said www.kennards.com.au would allow customers to browse, select and book all the tools for the job from a computer, tablet or smartphone. The website is set for a full launch in late July, and is currently in its beta stage.
COO and acting CEO of Kennards Hire Bill Whitehouse said delivering a convenient, anywhere, anytime option for hiring was a key motivator for producing the new and innovative website.
“We know our customers can be time poor and unexpected jobs can pop up on-site last minute,” Bill explained. “To help customers we wanted to provide an easy browse, order and pay online service available 24/7.”
And Theo Triantafillides, chief commercial officer, said giving Kennards Hire customers ease and convenience was the main driver in the creation of the new site.
“We spent months refining it to be something that made sense and is easy for the customer, as well as providing an excellent self-service experience."
The site includes ‘how to’ guides and videos to help Kennards Hire customers do a job safely. Account customers can access their accounts and also pay invoices online, according to the company.