Kubota app to reduce loader downtime
11 January 2021
Kubota has launched a diagnostic app for its Compact Truck Loaders.
Released in the US on 18 December, the Kubota Diagnostics app is targeted at Kubota service technicians, to enable them to identify the location of faults and collect information about them.
The Kubota Diagnostics app will reduce downtime for Kubota’s Compact Truck Loaders.
The app allows technicians to reference guidance on fault locations by pointing the smartphone camera at the product. Augmented Reality (AR) is used to overlay virtual visual information onto real-life scenarios. The app automatically displays inspection points and repair procedures upon entry of an error code or fault symptom generated by the machine.
Enabling product and fault information to be shared with technicians in real time, the app eliminates the need for technicians to refer to online manuals and make calls to Kubota, resulting in reduced machinery downtime.
Kubota Corporation says the app is intended to improve work efficiency and facilitate training for unskilled technicians. It will also improve the quality of after-sales service and predict potential failures. Information captured by the app will also be used in Kubota Corporation’s future product developments.
Following its US release, Kubota Diagnostics will be rolled out across successive global markets throughout 2021.
