Manitou Americas reorganizes support structure
By Lindsey Anderson27 December 2011
Manitou Americas, Inc. announced the completion of its combination efforts with Manitou Forklifts Canada, which meshes sales, service and marketing teams of both.
The new support structure under Manitou Americas will provide several advantages for the Manitou Canadian market, the company said, including: Dedicated field sales and service support; dedicated dealer service and sales call center located in North America; better parts availability from North America warehouse and machine manufacturing and inventory in North America for more responsive deliveries.
"In addition to the increased level of support for sales and service, Manitou Americas also provides enhanced technological support for the Manitou brand and its dealer network," the company said in a statement. "A robust, web-based Manitou Dealer Information Center provides detailed business information to authorized Manitou dealers anytime. This increases the level of support that Manitou dealers can provide to their equipment owners."
The Manitou dealer network in Canada includes more than 60 dealer locations.