Trio honoured at Point of Rental awards
By Ian Vallely27 October 2016
Three rental companies earned Innovation Awards for their implementation and use of Point of Rental software at its International Conference awards banquet held on Tuesday, 11 October.
The award winners were: winner (Rental Expert): Elite Events and Rentals (Oldsmar, Fla.); runner-up (Rental Expert): Pedersen’s Event Rentals (Seattle, Wash.); and winner (Rental Essentials): Epic Event Rental (Eden Prairie, Minn.)
The International Innovation Awards honour achievements made by businesses using Point of Rental Software to get an advantage in their markets.
“We’re really proud of our winners this year,” said Point of Rental CEO Wayne Harris. “It’s great to be able to see how our software is helping companies and hear those success stories. And after introducing Rental Elite earlier this year, we’re looking forward to hearing what those companies are implementing in 2017.”
Elite Events and Rentals won the Expert category for its use of Dispatch Center. As it converted from paper-and-clipboard delivery organisation to Dispatch Center, it was able to eliminate missed deliveries and optimise truck routes, saving both time and money. It also enhanced customer satisfaction with advance delivery notifications and by providing accurate information through real-time insight when customers called asking what time their items would arrive.
Epic Event Rental won the Essentials category with their Online Store, using Essentials’ web services to tie its inventory management to an online storefront. This feature helped the company provide a new level of customer service, as customers were able to use the web portal to reserve equipment online and get confirmation that items were available in real time, helping boost Epic’s earnings 30 per cent over 2015.