IPS relocates to expand services

IPS, the UK based international supplier of replacement parts and after-sales services, has moved to bigger premises as part of its strategy to expand operations and improve the service and support it provides for customers.

The company has moved to a newly-refurbished 10000 sq m (33,000 sq ft) building on the Hortonwood industrial estate in Telford, Shropshire.

IPS operations director Kevin Shadbolt said, "This is a small move in terms of distance, but a big one in terms of the potential we now have to develop our services. Customer demand meant we outgrew our previous buildings. We will now have more space to stock our ever more comprehensive parts inventory and to enhance our ordering service."

This expansion comes just six months after IPS acquired the Planet Platforms service business, in July 2010, which the company believes makes it the UK's largest after-sales service provider to the access industry.

Sander Mellaard, IPS's parts Manager, said: "We were bursting at the seams in the old premises because parts sales were expanding so rapidly. Having additional space means we'll be able to give customers an even faster and more efficient service. It's very exciting for us."