Terex AWP Eastern distribution centre begins operation
By Maria Hadlow05 January 2011
Genie and Terex Utilities parts are now being distributed from the new Terex Distribution Center East. The 500000 sq ft facility is located in Southaven just outside of Memphis, Tennessee and serves as a key supplier for the eastern and southern parts of the country.
The centre currently carries the most frequently ordered Genie parts and will continue to add parts in the future as needed. The new centre complements the Terex Distribution Center West located in North Bend, Washington introduced in 2009. Previously stocked with only Genie parts, North Bend will now also distribute frequently ordered Terex utilities parts.
Dave Schille, director of parts and warranties at Terex AWP (aerial work platforms) said, "Expanding parts distribution to an additional location has enabled us to better serve our customers. The shipping process is more efficient than ever, helping to decrease wait time across the nation."
While North Bend will remains the main parts hub for Genie parts, the eastern location is designed to provide savings on freight and reduce the distance parts are shipped around the country by up to 44%. The new location also serves as support for the North Bend facility, allowing for quicker response on a national scale with ground shipments predicted to reach 95% of US customers within two days.
"Customers are receiving Genie and Terex Utilities parts faster than ever while still receiving the same customer support that has made Terex AWP an industry leader," said Mr Schille. "This is simply the latest step for Terex in its efforts to best support its customers."