Metso expands global service network
By Helen Wright21 January 2013
Latin America is a key focus for construction and mining equipment manufacturer Metso, which is opening three new service hubs in the region to meet growing demand.
The new offices will be located in Antofagasta in Chile, in Arequipa in Peru and in Cananea in Mexico.
In addition to the Latin American service expansion, Metso also plans to strengthen its services presence in Sweden to support local mining customers as well as increase its number of service personnel and facilities in Russia.
Metso added that it was planning to expand its service hub network even further during the coming years.
Services business consists of spare and wear parts, performance contracts, repairs and process optimisations. In 2011, services business accounted for 50% of Metso’s net sales in mining and construction.
Randall Reisinger, senior vice president of engineered services solutions for Metso’s services business line in mining and construction, said, ”To be able properly to size the location and scope of each new service hub, we take into consideration the operational and maintenance needs and the installed equipment base of our customers located near the future hubs."
